Privacy Policy

This Privacy Policy explains how JGS Restoration Group LLC (“JGS Restoration Group,” “we,” “us,” or “our”) collects, uses, and protects information when you visit jgsrestorationgroup.com or contact us about restoration services.

Information We Collect

When you submit a form on this website, we collect the information you provide, which may include your first and last name, email address, phone number, property address, the type of damage, and any description of your situation you choose to share.

When you call or text us, we receive your phone number and any information you share during that conversation. If you become a customer, we also collect information related to the property and the work performed, including photographs, moisture readings, and job documentation.

Our website hosting platform may also automatically collect standard technical information such as IP address, browser type, device type, pages visited, and referring website.

How We Use Your Information

• To respond to your inquiry, schedule an inspection, or dispatch emergency service
• To communicate with you about work in progress at your property
• To prepare estimates, invoices, and job documentation
• To provide documentation to your insurance carrier or adjuster at your request
• To maintain business records and comply with legal obligations

Phone, Text, and Email Communications

When you submit a form and check the consent box, you agree that we may contact you by phone, text message, or email regarding your request. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or ask us to stop contacting you by any method by emailing us at the address below. Opting out of marketing does not prevent us from contacting you about active work at your property.

Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate our business, such as our website host, email provider, and any scheduling or record-keeping tools we use. We may share information with your insurance carrier, adjuster, or another contractor when you ask us to, or when it is necessary to complete work you have authorized. We may also disclose information when required by law or to protect our legal rights.

Photographs and Job Documentation

We photograph property conditions as part of standard restoration documentation. These photographs are used for job records, estimating, and insurance documentation. We will not publish identifiable photographs of your property in marketing materials without your permission.

Cookies and Analytics

This website may use cookies and similar technologies to operate the site and understand how visitors use it. Most browsers allow you to refuse or delete cookies through your browser settings. Disabling cookies may affect how parts of the site function.

Data Retention and Security

We keep information for as long as needed to serve you, maintain business and tax records, and meet legal requirements. We take reasonable steps to protect the information we hold, though no method of transmission or storage over the internet is completely secure.

Your Choices

You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. Some information may need to be retained for legal, tax, or insurance-related reasons.

Children

This website is intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised.

Contact Us

JGS Restoration Group LLC
Miami-Dade & Broward County, Florida
Phone: 786-658-4238
Email: jgsrestorationgroup@gmail.com