
24/7 WATER DAMAGE RESPONSE • SOUTH FLORIDA
Water Damage Spreads Fast.
Start Drying Sooner.
Emergency water extraction, structural drying, dehumidification and moisture documentation for homes and businesses across Miami-Dade and Broward.
Active Water Loss?
Shut off the source if it is safe to do so, then call. Water can move under flooring and into wall cavities even when the visible area looks small.
Water Damage Gets Worse by the Hour
Water does not stay where you can see it. It travels along baseboards, wicks up drywall, runs under tile and wood flooring, and settles inside wall cavities and cabinet bases. What looks like a small puddle on the floor is often a much larger wet area behind the surface.
In South Florida, high humidity works against you. Materials that stay damp create conditions for microbial growth, and the longer that continues the more material has to be removed instead of dried. Acting quickly is what keeps a water loss from turning into a demolition project.
Losses We Respond To
- Burst or leaking supply lines and pipe failures
- Water heater failures and A/C condensation line backups
- Appliance overflows from washing machines, dishwashers, and refrigerators
- Toilet, sink, and tub overflows
- Roof leaks and storm-driven water intrusion
- Water intrusion from a neighboring unit in condos and multifamily buildings
- Water used to suppress a fire
Our Water Mitigation Process
Every property dries differently. The sequence below is how we approach a typical water loss, adjusted to what we actually find on site.
1. Emergency response and safety check
We confirm the source is stopped, identify electrical or slip hazards, and address anything unsafe before work begins.
2. Inspection and moisture mapping
Using moisture meters, thermo-hygrometers, and thermal imaging, we map how far the water traveled — including areas that look dry. This determines the real scope of the job.
3. Water extraction
Standing water comes out first. Removing water mechanically is far faster than evaporating it, and it is what shortens the drying time that follows.
4. Selective demolition when necessary
Some materials cannot be dried in place. Wet insulation, saturated baseboards, and certain flooring assemblies are removed so the structure behind them can dry. We remove what needs to come out — not more.
5. Structural drying and dehumidification
Air movers and commercial dehumidifiers are positioned to create a controlled drying environment. HEPA air filtration is used where air quality is a concern, and antimicrobial is applied where appropriate.
6. Daily monitoring and documentation
We return to take readings and adjust equipment until the affected materials reach a dry standard — not until the floor feels dry to the touch. Every visit is documented with photos and moisture readings.
What to Do Before We Arrive
Do
- Shut off the water at the source or the main valve if you can do it safely
- Take photos and video of the damage before anything is moved
- Move small valuables, electronics, and documents to a dry area
- Lift curtains and drapes off wet flooring
- Notify your insurance carrier that a loss occurred
Do Not
- Enter a room with standing water if outlets or appliances are involved
- Use a household vacuum to remove water
- Assume a fan and an open window will dry the walls
- Throw away damaged materials before they are documented
- Wait to see if it dries on its own
Common Questions
How long does drying take?
It depends on how much water was absorbed, which materials are affected, and the conditions in the property. Many residential losses dry within several days, but the equipment stays until the readings say the structure is dry, not until a set number of days has passed.
Do I have to move out during drying?
Usually not. Most people stay in the property. Drying equipment runs continuously and produces noise and warmth in the affected rooms, and we will tell you honestly if a specific situation makes staying impractical.
Can the equipment be turned off at night?
No. Drying is a continuous process, and shutting equipment off overnight allows moisture to redistribute into materials that were already drying. It extends the job rather than shortening it.
Do you work with insurance claims?
We document the loss thoroughly — photographs, moisture readings, equipment placement, and drying progress — so you have organized records to provide to your carrier. Coverage decisions are made by your insurance company, not by us, and we do not promise a particular claim outcome.
What if there is mold?
Mold remediation in Florida is a licensed activity regulated separately from water mitigation. If we encounter mold during a water loss, we will tell you what we found and refer you to a licensed Florida mold professional.
Where We Respond
JGS Restoration Group provides water damage restoration throughout Miami-Dade and Broward County, including Miami, Doral, Hialeah, Miami Beach, Kendall, Coral Gables, Homestead, Miramar, Pembroke Pines, Hollywood, and Fort Lauderdale.
Water Damage Right Now?
The sooner extraction and drying begin, the less material has to be removed. We answer 24/7.
